The 3 things that you need in your leadership playbook

Beth Stubberfield | 8 September 2020

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A Leadership Playbook is an essential component of the employee experience, as it defines who you are as an organisation, and why you exist. It provides your people with the guard rails for how you want to operate and work. Reigniting the connection between your team and company playbook can have a significant impact on your Employee Experience and, ultimately, drive high performance.

A Leadership Playbook is an essential component of the employee experience as it defines who you are as an organisation, and why you exist. It provides your people with the guard rails for how you want to operate and work.

Reigniting the connection between your team and company playbook can have a significant impact on your Employee Experience, and ultimately drive high performance.

In today’s challenging and ambiguous times, one of the things that we, as leaders can do to improve our peoples’ wellbeing is to provide them with purpose, clarity and direction, as well as the ‘guard rails’ to navigate through uncertainty.  An effective Leadership Playbook allows for clarity where there is uncertainty.

Crucial components of a Leadership Playbook (for an organisation or a team) are:

1. Your Purpose:  Aligning the Team around a common purpose is a powerful activity as it helps people connect to the reason that drives them out of bed- it gives real meaning to our work. Additionally, it clarifies the value we provide to others.

2. Your Vision: Outlines the aspirational goals of your organisation, and acts as a guide for our leaders to inform their decision making and direction for strategic context.

3. Your People Principles: Your intrinsic motivation; this supports your vision and purpose and helps to shape your culture.  These principles are a representation of who you are and how your teams operate.

I am always overwhelmed when I run Leadership Playbook workshops as they often build so much positive engagement, spark strong team connections. These boosts in commitment are what ultimately drives performance.

During one of these workshops, we realised that 6 out of 10 team members had very different understandings of the Purpose of the Team – it was a fascinating experience to collaborate in the team discussion and re-create the Team purpose, which ultimately delivered clarity and direction for the team.   After the Workshop, the Team Leader realised that this ambiguity had caused ongoing issues in the Team particularly around objectives, strategic priorities and customer focus.

As Forbes research mentioned, “when the organization successfully mixes together culture and purpose, the result should be an indelible positive experience for both the employee and the customer”.  

As a leader in today’s uncertain world, a Leadership Playbook presents you with the opportunity to work with your People, using HCD methodology. It is through this methodology that you can truly improve your employee’s wellbeing and build a resilient and engaged team, who are motivated to navigate through the ever-changing environment.

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