Technology Services
Integrating your technology with your processes and people is crucial to delivering the experience your customers desire.
WHAT DOES TECHNOLOGY SERVICES MEAN TO THREE6
Technology underpins your experience, but that’s not all you need.
Connecting your technology with your processes and people is crucial to delivering the experience your customer’s desire.
Three6 is platform agnostic. This means that we work with the technology that you already have or the one that you are planning to bring onboard to make your customer’s experience better.
We will help you link the pieces of your ecosystem to enable your services.
WE DO TECHNOLOGY SERVICES SO THAT YOU CAN:
INNOVATE,
the way that you deliver your services:
Bring cutting edge solutions and attract more clients
SIMPLIFY,
the ways you work:
We will remove duplication and wasteful effort to improve your customer outcomes
OPTIMISE,
your process and technology:
We will help you build a pathway from your old way of delivering services to a new, connected and customer centric approach
IMPROVE,
your employee experience:
So that you can increase productivity, inspire and retain your talent
HOW WE DO TECHNOLOGY SERVICES:
align
We build the team and create alignment around the challenge
discover
We analyse what tech is already in place, and how it is being used
define
We synthesize the results and prioritise the areas of improvement
Ideate & Test
We transform your business needs into technology requirements and ideate ways of solving
design
We design the best way of connecting your experience with your customers through architecture design
deliver
We create an implementation roadmap (with risk appetite, strategy and budget)
WHAT MAKES TECHNOLOGY SERVICES
Platform agnostic
We map your services and process to your current technology and future plans
Current technology landscape
To understand your current state and map duplications and capabilities
Future state technology roadmap
We help you plan your future technology based on your needs and strategy
Business architecture
To help your technology and business teams understand one another and invest in the things that matter
Business and technology integration
To ensure seamless delivery of your services
Prototype and test
To learn from real users and improve the design quickly and efficiently
Use simple and visual language
To create collaboration and provoke thoughtful conversations