Technology Services

Integrating your technology with your processes and people is crucial to delivering the experience your customers desire.

WHAT DOES TECHNOLOGY SERVICES MEAN TO THREE6

Technology underpins your experience, but that’s not all you need.  

Connecting your technology with your processes and people is crucial to delivering the experience your customer’s desire.

Three6 is platform agnostic. This means that we work with the technology that you already have or the one that you are planning to bring onboard to make your customer’s experience better.

We will help you link the pieces of your ecosystem to enable your services.

WE DO TECHNOLOGY SERVICES SO THAT YOU CAN:

 

INNOVATE,

the way that you deliver your services:

 

Bring cutting edge solutions and attract more clients

SIMPLIFY,

the ways you work:

 

 

We will remove duplication and wasteful effort to improve your customer outcomes

OPTIMISE,

your process and technology:

 

 

We will help you build a pathway from your old way of delivering services to a new, connected and customer centric approach

IMPROVE,

your employee experience:

 

 

So that you can increase productivity, inspire and retain your talent

HOW WE DO TECHNOLOGY SERVICES:

align

We build the team and create alignment around the challenge

discover

We analyse what tech is already in place, and how it is being used

define

We synthesize the results and prioritise the areas of improvement

Ideate & Test

We transform your business needs into technology requirements and ideate ways of solving

design

We design the best way of connecting your experience with your customers through architecture design

deliver

We create an implementation roadmap (with risk appetite, strategy and budget​)

WHAT MAKES TECHNOLOGY SERVICES

Platform agnostic 

We map your services and process to your current technology and future plans  

Current technology landscape

 To understand your current state and map duplications and capabilities

Future state technology roadmap 

We help you plan your future technology based on your needs and strategy

Business architecture 

 To help your technology and business teams understand one another and invest in the things that matter

Business and technology integration

To ensure seamless delivery of your services

Prototype and test 

To learn from real users and improve the design quickly and efficiently

Use simple and visual language 

To create collaboration and provoke thoughtful conversations