Join the team
We believe people deserve better services, do you?
Join our team and let’s make that happen together!
Why Three6?
We help organisations design and deliver amazing customer and employee experiences by optimising the connections between process, technology, and people.
We are not your typical consultancy. We are different and we are proud of that!
We leave organisations better than when we found them, and care equally about our clients and team.
We uplift people, we develop working environments so we can all enjoy our day-to-day and we support our team to be life-long learners.
At Three6, we love what we do, and we hope you do too!
Our values
At Three6 our values are alive, they are not simply a poster on the wall. Our values guide how we interact with our clients and our colleagues.
We encourage you to read and reflect on our values and evaluate how they align with you personally
Happiness
We love having fun and we work to ensure that Three6 is a happy place to work! We strive to work with clients and projects that make us feel fulfilled
Excellence
We are the ‘WOW’ factor. We work with the best people and deliver outstanding work. We are small and our clients know that they will get talented, hands-on and collaborative consultants that deliver excellent work – every time.
Challenge
We challenge each other to grow and challenge our clients to make sure they are progressing. We don’t accept the status quo. We collaborate and bring new ideas to leave the world better than we found it.
Nurture
We are always learning. We learn from each other and share knowledge with our colleagues and clients. We ensure we uplift our clients and leave them with knowledge and tools to succeed.
Authenticity
What you see, is what you get. We bring our whole selves to work. We are the same person at home with friends as we are when we are working with our clients. Our clients appreciate this because it means we can build meaningful relationships with each other.
About you
You are a quick and eager learner
You love creating meaningful relationships with those around you
Love being with and around people
You love problem-solving and you can break down a problem and transform it into an opportunity
You can think on your feet and make decisions when needed
You love challenging the status quo and you want to make the world a better place
You are energetic and passionate about what you do
You love learning and teaching others
You are empathetic and an active listener
You are a true team player
You seek feedback and work on improving
You love enabling collaboration
This is what you may work on when you join Three6
Improving our customers’ existing services. We take a holistic approach by looking at the experience, but also their processes, systems and culture to ensure that we make a real impact. To do this, you may embed yourself in existing teams, observe how things are done, question the status quo and co-design with those delivering the service to develop better ways of adding value to their customers
Designing new services. In this case, we go from doing design research through to creating the future state service blueprint, including everything our clients need to make it real. What does this mean in practice? Engaging with end-customers, employees and stakeholders, facilitating workshops, conducting research and designing for those key moments that matter
Optimising our clients process and technology, we help them build a pathway from the old way of delivering services to a new, connected and customer centric approach. In your day-to-day you will engage with your clients to understand the outcomes that they are set to achieve, the reasoning behind and analysing how best they can do that by combining process excellence and human-centred design
Simplifying the ways our clients work. We remove duplication and wasteful effort to improve customer outcomes. We do this by reviewing their processes and systems and aligning them to the customer experience. This may include organising and facilitating workshops, observing how people work and conducting interviews
Upskilling our clients to make the transformation sustainable. We partner with our clients to build capability and upskill their people. This may include coaching your client while delivering work with them and/or designing impactful training material.
What to expect during this process
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Online profile
Start by uploading your resume to this page and answering some questions about your skills and experience.
Initial Phone Screening
This will include a quick phone call with our hiring team. We will talk with you about existing opportunities and determine if you possess the requisite qualifications required to fill the desired position. We will also obtain an understanding of why you would like to work with Three6.
Online assessment
These assessments provide a snapshot of your personality, values, critical thinking, leadership and time management skills. These results will also be used in your development within Three6.
Two-way Presentation
We will ask for you to present a case study of a project you worked on that highlights your relevant skills. We will share a presentation with you about who we are and the role specifications.
Interview
An interview will be conducted with our hiring manager and the department head. We will further discuss your expectations and provide in-depth information about the role. Lastly, we will conduct a reference check.