Transformations are complex…

WE MAKE IT SIMPLE.

SO YOU CAN MAKE IT SUSTAINABLE.

We design services by connecting customer, processes and technology.

 

 

Three6 is a leading service design consultancy that utilises proven consulting tools and methodologies – together with input from your customers and stakeholders – to help you build meaningful experiences that are connected with your internal processes and enabled by technology and successfully embed your digital transformation initiatives.

A sustainable transformation demands good service design that connects your experience, technology and process.

Hexagon showing Three6's enablers, purpose, people and culture

WHY COME TO THREE6?

To improve your existing services or design new ones. We will help you create meaningful experiences for your people – employees and customers.

To optimise your process and technology, we will help you build a pathway from your old way of delivering services to a new, connected and customer centric approach.

To simplify the ways you work, we will remove duplication and wasteful effort to improve your customer outcomes.

To make your transformation sustainable, we will partner with you to build capability and upskill your people.

What We Do

At Three6, we love what we do. We design simple services that connect your customers, processes and technology. We know that service design doesn’t stop at the customer because real success is achieved when you embed the design into your business and people.

We look forward to working with you to help you design your world.

How we do it

We know that a compelling service design needs to amalgamate three areas of your business.

Customer

Designing solutions customers want while finding new opportunities based on their needs.

PROCESS

Creating simple processes to meet your goals. Connecting your experience with your customers.

TECHNOLOGY

Integrating  your technology with your processes and people is crucial to delivering the experience your customers desire.

WHAT OUR CLIENTS SAY ABOUT US

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Three6 is social! Stay up to date with our latest insights, best practices, news and events via our social media channels.