How we make it stick!

We work with your team every step of the way. Our team becomes your team. You'll have access to service designers, strategists, process geniuses, change makers, and program managers—all at your fingertips. Plus, our senior leadership is involved in every project, ensuring the highest level of support and expertise.

We specialise in working with for- purpose organisations across aged care, healthcare, education, and government human services. Our expertise lies in transforming these sectors through innovative strategies, process improvements, and hands- on implementation. We’re here for organisations that are serious about making a positive impact and are ready to take the next step towards lasting change.

OUR IMPLEMENTATION MODEL

Our Implementation Model is designed to ensure that the strategies we develop with you aren’t just ideas— they’re actions. We work closely with your team to turn plans into real- world impact. Whether it’s improving processes, enhancing customer journeys, or driving organisational change, our focus is on making it stick.

We don’t just hand over a plan; we walk the journey with you, ensuring everything is implemented effectively and sustainably.

We understand that one size doesn’t fit all, and one person can’t do it all. That’s why we’ve developed a flexible Implementation Model that ensures you get the right skills at the right time, every time. Whether it’s high- level strategy, a detailed service blueprint, or process mapping, our model adapts to meet your unique needs.

Our Implementation Model offers three levels of engagement, each designed to match where you are in your journey and the type of support you need:

Boost My Team

Enhanced Collaboration: Uplift & Strengthen Your Team

If you already have a capable team but need additional skills or support, we work alongside your people to boost outcomes and enhance capabilities. This approach is perfect for when you need a little extra help to achieve your goals while also focusing on professional growth and skill development within your existing team.

What We Do:

Refine project plans

Optimise business processes

Provide leadership and team coaching

Elevate and develop current team skills

Conduct innovative problem- solving sessions

$26, 700/month

Be My Team

Full Partnership: We Become Your Team

When you need comprehensive support, we step in as an extension of your organisation. From managing transformation projects to implementing new business processes and leading cultural change initiatives, we handle it all. Our team becomes your team, ensuring that every aspect of the project is covered. This level of support is ideal for organisations looking to make significant, lasting changes without the hassle of managing multiple consultants.

What We Do:

Manage transformation projects

Implement new business processes

Lead cultural change initiatives

Provide thought leadership

Supply workforce to execute tasks

$47, 750/month

Support My Team

Guided Coaching: Strategic Advice When You Need It

For organisations that already have a strong team in place but need occasional guidance, we offer strategic advice, mentorship, and support to keep you on track. We provide the right level of involvement to help you stay aligned with your strategic vision while empowering your team to lead the way.

What We Do:

Offer strategic advice and mentorship

Run effective communication strategy sessions

Collaborate to enhance skill sets

Provide occasional nudges to stay on course

Ensure value delivery aligned with your strategic vision

$17, 800/month

Scalable Support

Our model isn’t just about providing support—it’s about providing the right support at the right time. With Three6, you have the flexibility to scale up or down depending on your needs. One month you may need extensive help; the next, you might need less. Our approach adapts to ensure you’re always equipped with the expertise required to drive lasting impact.

Not Quite What You Need? Try Our Bespoke Approach

If our standard implementation model doesn’t fit your needs, we offer a customised approach. Collaborate with our team to shape every aspect of your project—ensuring your goals, milestones, and outcomes align perfectly with your vision.

OUR APPROACH

The Three6 Way

We do things differently, we do them better. We genuinely operate as your partner, we bring smart people eager to solve problems, and we leverage your and your team's expertise. You will see us collaborating, thinking outloud and asking lots of questions to get to the root cause. You will see us creating great solutions with you. We are fun to work with and we get things done. We prioritise building relationships, not burning bridges. The Three6 way demonstrates clients' successes over and over again.

To be honest, it's not rocket science, is a combination of using the right tools for the right problems, being open to change, caring deeply about your people and customers and being obsessed with making the world a better place.

The Three6 way, has three steps and six ingredients (it had to... it's in our name!) Regardless of what problem you are seeking to solve, these steps and ingredients will always be present. Because we know it works.

THREE STEPS

  • We spend time really understanding what's going on, what is happening with your people, your customers, the market, your systems, the culture and leadership team. We want to know it all, and that's not because we like gossip, it's because organisations are complex systems and we want to treat the root cause, not just the symptoms.

  • With an emphasis on collaboration, once we clear on the root cause we engage your people (at all levels) to co- design solutions that are anchored in your needs and vision, solutions that can be implemented and that your people are eager to adopt and own, because they have been designing them. These solutions can have the form of a new or improved, it can have the form of a new strategy or a streamlined value chain and processes.

  • A solution that isn't implemented is just a waste of time and money, yours and ours. The risk of engaging people through a project is the frustration it can create if it's not implemented. That is why, we are so obsessed with implementation. The efforts to make it stick start at the very beginning of a project and they skyrocket towards the end. Think change management, process implementation, cultural shifts, and everything you need to realise your vision.

SIX INGREDIENTS FOR SUCCESS

Our approach is built on six foundational elements that ensure every solution we craft is tailored to your unique needs and sustainable in the long term.

  • We begin with the customer because they are at the heart of everything you do. Our process starts by understanding their journey, needs, and challenges, which allows us to align solutions with the experiences they value most. We focus on enhancing customer engagement and satisfaction, because without them, there is no business.

  • Your people are the engine driving your business. We believe that true transformation happens when everyone is part of the journey. We work to involve, empower, and equip your team members to be agents of change, recognising their strengths and supporting them as they adapt to new processes and strategies. With your people on board, we can build lasting change together.

  • Every solution needs a direction. By grounding our work in your long-term goals, we ensure that each step we take supports your broader vision. We don’t just deliver quick fixes; we create solutions that align with your strategic objectives, driving sustainable growth and competitive advantage.

  • Lasting change must be compatible with the organisational culture you’ve worked so hard to build. We assess and respect the existing culture, ensuring that the changes we make resonate with your team and support your values. By creating change that feels natural, we help your team embrace transformation and foster a positive work environment.

  • Efficient processes are the backbone of any successful organisation. We help you optimise your processes, eliminating redundancies and enhancing productivity. With streamlined processes, your business can operate more effectively, freeing up time and resources to focus on growth and innovation.

  • Technology should support, not hinder, your goals. We evaluate your systems to ensure they align with the changes being implemented, equipping your business with the tools it needs to support new strategies. From software solutions to integrated workflows, we make sure your systems are ready to drive efficiency and facilitate growth.

OUR COMMITMENT

Our senior leadership team is involved in every client project. They are genuinely interested in your success and you will see them regularly. We design for implementation and make change happen. We don’t only design pretty packs, although we think our packs are very pretty. We create take a flexible and tailored approach to ensure solutions work for you. No cookie cutter approach here, only customised designs that work.