Sometimes communication needs to have formal means so that we know how and when we can say the things we need to. It provides us with the channels for the things that are important and means that we don’t forget to do it. But we are not just talking about your standard operating rhythm, we are talking about embedding an operating rhythm that engages your team and helps you achieve your results.

A Leadership Playbook is an essential component of the employee experience, as it defines who you are as an organisation, and why you exist. It provides your people with the guard rails for how you want to operate and work. Reigniting the connection between your team and company playbook can have a significant impact on your Employee Experience and, ultimately, drive high performance.